Salon Cancellation Policy
We simply request that any appointments that need to be canceled or rescheduled are done at least 24 hours prior to your scheduled appointment time. Clients who cancel with less than 24 hour notice will be charged from a card on file a cancellation fee of 50% of their original booked service cost. Clients who no show or cancel day of service will be charged 100% of their original booked service cost.
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We kindly ask that if you are running late, that you call/text as soon as possible to notify us so that we can make the necessary arrangements to not only accommodate you, but my guests following your appointment as well. If you are more than 15 minutes late, your appt will be cancelled & you will be charged 50% of the scheduled service amount.
Service Guarantee
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Your satisfaction is our highest priority. However, there are no refunds available. At your appointment we will have a thorough consultation to discuss your desired end goal, financial investment, aftercare & everything in-between. If you are not completely happy, please let us know during your treatment or within 48 hours after your service has been performed. We am committed to making any needed corrections.
Additional Policies
As we are concerned with yours and your children’s safety, we strictly prohibit unsupervised children in the salon. In emergency situations, please provide proper supervision for them in the form of an additional caretaker.
We have the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.
Payment Methods
Visa | Zelle | Venmo | Cash App | Cash